FAQ

What is double-drawn?

Double-drawn range means thick, full hair from top to bottom. This is in contrast to the natural ends like our own hair has, which may be thinner towards the bottom.

Why are my clip-ins shedding?

Some shedding is normal during the first couple of wears. But if shedding is excessive, please contact us.

Why is my color bleeding?

Washing may cause some excess color to come off, but this is normal and doesn't affect the quality or color of the extensions. Color bleeding may occur during the initial wash and last a few washes, especially for darker shades.

Can I dye my extension myself?

Our extensions are 100% human hair that have gone through its own dyeing process, and although they were constructed to accept color, we do suggest getting a professional opinion by an experienced colorist. Dyeing may lead to shortening the lifespan of your extensions and possibly cause damage if not done correctly. We also recommend not using any lightening or bleaching agents.We do not recommend dying our Balayage Ombre, or mixed color sets as they have been processed multiple times.

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